
Helping coffee leaders
build
irresistible
brands
From brand positioning and design to product innovation and sales
we help brands
stand out and scale
Trusted by CEOs, VPs, and Directors at leading coffee companies across the U.S.

starting a coffee business in a crowded market?
unsure how to launch your new product?
off-course with stagnant sales?
starting a coffee business in a crowded market? unsure how to launch your new product? off-course with stagnant sales?
Cut through the noise with a clear, strategic brand playbook.
Stand out with a product line that grows your business.
Get back on track with positioning that resonates with today’s consumers.
See what PEOPLE are saying.
“After 13 years of trying to sell my invented product, I finally admitted needing help. Darleen offers an eclectic package of experience, contacts, and enthusiasm that I sorely needed, bringing 20+ years as a coffee professional with a keen eye for brand positioning and marketing. Once I admitted that I didn't know everything and didn't know what help I needed, Darleen filled the gap with flair. She became the marketing department I should have had from day one, leveraging her extensive industry knowledge to elevate my brand.”
- Craig Bailey,
CEO of FoamAroma
CASE STUDY
“Darleen is an incredibly talented food innovation expert.
She's highly productive and always takes whatever steps are needed to get the work done.”
- Louis Kanganis, Former COO of Taylor Lane Organic Coffee
CASE STUDY
"Darleen's deep coffee industry knowledge was invaluable as I took over Laughing Cat Coffee. As a solo business owner scaling up a legacy brand, her guidance went beyond just creating a brand playbook—she became a true ally.
She helped me navigate the complexities of coffee with confidence, making me feel supported every step of the way."
- Steven Horn, CEO of Laughing Cat Coffee
CASE STUDY
MEET THE FOUNDER, DARLEEN SCHERER, BRAND STRATEGIST & coffee ENTREPRENEUR.
Recognized by:
I help coffee brands grow by using my 20+ years of experience in the coffee industry, both as an entrepreneur and a marketer. From building coffee roasting companies to guiding businesses through challenges, I’ve been where you are and know what it takes to succeed.
INDUSTRY CREDENTIALS:
Specialty Coffee Association
Presenter + Panelist, Former USBC Sensory Judge
Coffee Quality Institute
Arabica Q Grader
Coffee Fest
Presenter + Panelist
Coffee Roasters Guild
Former Executive Council Member



MEET THE TEAM
Cut through the noise with a clear, strategic brand playbook.
Running a coffee business is tough. Between the daily grind and endless to-dos, it’s easy to forget what makes your offering unique. That’s where Black Sheep steps in. We’ll help you find your brand’s soul and build a strategy that keeps you thriving - not just surviving.
a playbook that guides you.
Three ways we can support your goals:
PROJECT-BASED - Targeted engagements with a defined scope, timeline, and deliverables.
À LA CARTE - Individual services selected as needed to address specific requirements.
ADVISORY - A strategic partnership that offers ongoing guidance + expertise.
We’ll define your competition, brand positioning, mission, and vision, then build out your value proposition, personality, and voice.
Every piece will align with your ideal customer’s needs, so your brand speaks directly to them—loud and clear.
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OUR PROCESS
Highlight market research: We identify consumer trends in coffee that matter to your brand
Analyze competitors: We research and evaluate the main players in your market, SWOT analysis
Identify the white space: We recognize areas for opportunity and growth for your brand
Define target audience(s): We identify specific customer segments to focus on
Craft value proposition: We articulate unique benefits for your target audience
Write mission/vision: We define the purpose and aspirational future of your brand
Develop audience personas: We create detailed profiles of ideal customers
Establish brand positioning/voice: We define your brand's market position and communication style
Differentiate your brand: We write your unique selling proposition (USP) for marketing and sales
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OUR PROCESS
Craft origin story: We develop a compelling narrative about your brand's beginnings
Set design direction: We develop mood boards for overall aesthetic
Create logo options: We design logos capturing brand personality
Develop packaging design: We create appealing, functional packaging reflecting your brand identity
Establish usage rules: We create guidelines for logo, typography, and visual elements
Apply across touchpoints: We implement cohesive design across all brand materials
Plan structure/UX: We organize content and layout for optimal experience
Implement CMS: We choose and integrate your content management system
Launch and train: We deploy your website and provide maintenance instructions
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OUR PROCESS
Identify products: We determine your core and innovative coffee products to launch, referencing the competitive landscape
Select partners: We choose trusted co-packing manufacturers for production
Plan financials: We establish timeline, budget, and cost of goods
Refine and prepare: We optimize formulations and strategize for market entry
Launch and scale: We execute controlled rollouts and scale production based on market response
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OUR PROCESS
Define objectives: We establish clear, measurable goals that drive revenue growth - from enterprise KPIs to consumer conversion metrics
Craft messaging: We develop powerful content that converts prospects - addressing business challenges or creating emotional connections
Optimize channels: We identify the highest-performing platforms - thought leadership channels for decision-makers, engagement platforms for consumers
Allocate budget: We invest resources where they generate the greatest returns - strategic for long cycles, tactical for quick conversions
Target customers: We identify ideal prospects with the highest lifetime value potential - companies ready to scale, consumers ready to engage
Implement sales approaches: We design customized strategies - consultative for complex solutions, streamlined for consumer purchasing
Orchestrate sales channels: We create the perfect blend of sales pathways - field teams and partners for enterprises, digital and retail for consumers
Establish pricing: We balance competitive positioning with healthy margins - value-based for corporations, transparent for individuals
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OUR PROCESS
Analyze workflow: We map efficient processes for staff movement and service flow
Position equipment: We arrange coffee-making equipment for optimal staff efficiency
Design interaction: We create layouts fostering engagement during order and service
Optimize queues: We implement systems for smooth customer flow and reduced wait times
Align brand: We ensure design reflects company values and identity
Select materials: We plan layouts with durable, brand-relevant materials
Design lighting: We create appropriate ambiance and diverse seating options
Establish decor: We add brand-enhancing artwork and decorative elements
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OUR PROCESS
Conduct market research: Analyze local preferences and industry trends
Develop offerings and pricing: Create appealing, profitable menu reflecting brand identity
Test and refine: Gather feedback and optimize menu items
Plan seasonal rotations: Strategize for periodic menu updates and specials
Prepare handoff: Create drink standards and training manual for staff
READY TO GROW YOUR COFFEE BRAND?
Curious about how your coffee brand can stand out?
Schedule a free brainstorming session to uncover key opportunities.
Step 1:
Send a message. Share your challenges and goals,
and we’ll get back to you quickly to discuss how we can help.
Step 2:
Schedule a brainstorming session. Together, we’ll identify your brand’s opportunities, challenges,
and ways to set you apart from your competition.
Step 3:
Receive a custom proposal. After our session, we’ll send you a tailored proposal
outlining the next steps and a clear plan of action for your brand.
Our Work